Dr Jana's Practice

How Do I...
Make An Appointment?

Appointments may be made with the doctor or the nurse by telephoning 01634 580480 or by calling in at the surgery. Routine appointments may be made well in advance (maximum three months), which will enable us to offer you an appointment at a time more suitable to your requirements. If you cannot keep an appointment, please inform us as soon as possible as this will assist in over-subscribed situations. Some routine appointments can be made on the day, but will be subject to availability, as a number of appointments will be reserved for urgent problems only.

Urgent Appointments

If you need to see the doctor or nurse urgently please contact the surgery at 8.00am for the morning surgery and at 3.00pm for the evening surgery. Every effort will be made to see urgent cases the same day.

How Do I...
Obtain Telephone Advice?

Some medical problems can be dealt with adequately over the telephone. If you need advice, please ring between 11.30am and 12 noon.

How Do I...
Obtain A Home Visit?

Patients are requested to telephone before 10.30am if a visit is required that day. Emergency visits only will be arranged after that time. Please give the receptionist as much information as possible to enable the doctor to allocate priority to house calls. Please remember that several patients can be seen at the surgery in the time it takes to do a home visit.

How Do I...
Obtain Test Results?

Test results and letters from local hospitals have to be checked by the doctor. Therefore please telephone for results in the afternoon approximately 10 days after the test. Some tests take longer than others. Your doctor should be able to give you an idea of how long you are likely to wait.